Our Store Policies
We founded Honeybee by Lil's with one goal in mind: giving our customers a fair, rewarding and enjoyable, hassle free experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our business policies are detailed below, please have a look and contact us if you want to learn more!
Satisfaction Guarantee
We ensure to deliver the freshest flowers and plants with the highest standard creations coming from a family of expertise of over 35 years in the floral industry. All products are managed to the highest standard to ensure 100% satisfaction guarantee.
Your happiness is our priority
If you are dissatisfied for any reason with your Honeybee purchase, contact us using our contact form or email us at honeybeebylils@gmail.com at any time.
Any complaint will be acknowledged within 3 working days. We will endeavor to reach you with a solution within 5 working days and will keep you updated of all stages in the process. Any complaint will be logged so that we can monitor for internal usage only.
Our Privacy Policy
What types of information do we collect ?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
Terms and Conditions
Website owner, the offering, and binding of Terms
This website is owned and operated by Honeybee by Lil’s. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors bespoke floral creations, plants for the home and garden and other botanical accessories, along with a place to share mindfulness and learn impact plants can have on improved wellbeing. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.